Privacy Policy

Le Macarons Chocolatier (“Le Macarons Chocolatier,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Place an order through our website
Create or use an account
Contact us through our website, email, phone, or WhatsApp
Subscribe to our marketing communications
Request information about our products or services

The information we may collect includes:

Full name
Email address
Phone number
Delivery and billing address
Order and purchase details
Payment-related information
Special delivery instructions
Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Arrange deliveries and provide order-related services
Send order confirmations, invoices, and delivery updates
Respond to your questions, requests, and customer support inquiries
Process payments securely through our payment service providers
Improve our website, products, and services
Personalize your shopping experience
Prevent fraud, unauthorized transactions, and misuse of our website
Send promotional offers, updates, and marketing communications where you have provided consent or where permitted by applicable law
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. We do not intentionally store complete credit or debit card details on our website.

Payment information is handled according to the privacy and security policies of the relevant payment service provider.

We do not sell, rent, or trade your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

Payment processing providers
Delivery and courier companies
Website hosting and technology providers
Website analytics and marketing service providers
Customer support service providers

These third parties are expected to use your information only for the purposes necessary to provide their services and to maintain appropriate confidentiality and security.

We may also disclose information when required by applicable law, legal proceedings, government authorities, or to protect our legal rights and the safety of our customers and business.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and provide a better browsing experience.

Cookies may also be used for analytics and, where applicable, marketing purposes.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of our website.

7. Marketing Communications

With your consent, we may send you information about our products, special offers, promotions, new collections, and other marketing communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that you may still receive essential communications relating to your orders, purchases, or services.

8. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw your consent to certain uses of your information
Opt out of marketing communications
Request information about how your personal information is being used

To exercise any applicable privacy rights, please contact us using the details provided below.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it where appropriate.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

Le Macarons Chocolatier is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Le Macarons Chocolatier
Website: www.lemacaronsuae.com
WhatsApp: +971 54 382 0020
Email: info@lemacaronsuae.com

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.

Last Updated: August 15, 2026